Seleculus Returns & Inspection Policy
Returns & Inspection Policy
At Seleculus, we believe that transparency is the ultimate luxury. Because our collection consists of one-of-a-kind vintage, archived samples, and rare GWP items, we operate under a strict Final Sale policy. To ensure total satisfaction, we provide multiple avenues for verification prior to purchase.
1. Pre-Purchase Transparency & Inspection
We want you to be as confident in your acquisition as we are.
In-Person Inspection: We welcome and encourage buyers to view and inspect items in person at our Sydney location whenever possible. Please contact us to arrange a private viewing.
Bespoke Media Requests: If you are unable to visit in person, we are happy to provide additional high-resolution photos or videos of any specific detail upon request.
Buyer Responsibility: By completing a purchase, the buyer acknowledges they have had the opportunity to inspect the item (digitally or physically) and accepts the item in its documented condition.
2. Designer Clothing & GWP Standards
Our apparel and Beauty Gift-With-Purchase (GWP) collections are curated for the discerning collector.
Condition: All clothing pieces are Brand New (either With Tags or Without Tags) unless explicitly stated otherwise. Pricing is adjusted to reflect the specific provenance and condition of each piece.
Samples & Seconds: As a gallery of archived fashion, some items may be classified as “Samples” or “Seconds.”
Any significant flaws will be clearly noted in the product description.
Acceptance of Flaws: By purchasing a sample or second, the buyer automatically accepts any minor manufacturing flaws or “runway-use” characteristics inherent to these specific types of garments.
3. Final Sale & Authenticity Guarantee
No Returns or Exchanges: Once a transaction is complete, it is considered Final Sale. We do not offer refunds or exchanges for change of mind, fit, or stylistic preference.
The Authenticity Exception: Our Final Sale policy is only overridden by our 100% Lifetime Authenticity Guarantee.
Vintage Bags: Includes a third-party report (Entrupy, Legit Grails, etc.).
Clothing & GWP: Expertly hand-vetted in-house.
If any item is proven inauthentic by a recognized authority, a full refund (including shipping) will be issued immediately.
4. Shipping & Security
Security Tags: High-value items may be shipped with a Seleculus tamper-evident tag. Removal of this tag voids any eligibility for “Significantly Not As Described” claims.
Transit: Seleculus is not responsible for items lost or damaged during transit. We recommend selecting insured shipping at checkout to protect your archived investment.